All the employees were really helpful and amicable.

The staff were affable the whole time of my stay.

The hotel room was big, outstanding. It had a tub in the good bathroom. This location was particularly good, really close to Durango and the centre and cultural sights.

I had a great stay at Grand Hotel Elizabeth. The location was perfect, just a short walk away from the main plaza. The room was clean and comfortable, with a true king size bed. I also appreciated the complimentary bottled water provided. The shower was excellent, and the strong wifi connection was a bonus. The secure parking in the rear of the building gave me peace of mind. I would definitely recommend this hotel.

Although the street front rooms were initially not noisy, there was an unexpected disruption with a street band playing loudly in the early hours of the morning. Additionally, it would have been better if there was a more environmentally friendly option for getting drinking water, rather than relying on the plastic water bottles provided in the room.

We got a room with a bathtub. The favourable location was just next door to Morelos Garden. We found it in a nice area right by the museums, catherals, and cultural sights and many sights❤👍

The room was new-fashioned with a flat-screen TV with satellite channels, a mini-fridge-bar and a work desk.

Plenty of goodies for breakfast.

Nice place, I greatly enjoyed nice personnel.

The hotel was a chilled-out base for enjoying a pretty nice area, just next door to cultural sights, and the museums, catherals, and cultural sights. In general the service was great. Moreover, free Wi-Fi was acceptable, you can use it throughout the property. The location was particularly good and reasonable, at walking distance from a Catholic church.

The hotel's location is great as I could easily walk to the main plaza in just two minutes. The staff was friendly and forthcoming, making my stay more enjoyable. The cleanliness of this hotel was impressive, and the facilities were modern and well-appointed. The parking was secure, and the breakfast served on the 5th floor restaurant was quite good.

All was perfect.

The Grand Hotel Elizabeth in Durango is a fantastic place to stay if you want to visit the must-see attractions in the area. The twin room we were given was lovely, equipped with climate control, a mini fridge bar, and a work desk. Plus, it's conveniently located just a 15-minute walk from downtown. Another great feature was the free Wi-Fi, which came in handy during our stay.

That hotel was NICE, the rooms were excellent and beds were big. Location: the property was short walk to the historic center. Visited Casa de Cultura Banamex, one of the tourist spots, located approx 10-15 minutes' walk from the hotel.

We had a wonderful stay at this place. The location was fantastic, just a two-minute walk to the main plaza. The hotel provided excellent service, with room service, housekeeping, and a grocery shopping service available. The room amenities were top-notch, including heating, air conditioning, a mini-bar, and a sitting area. We also loved the terrace and garden furniture, perfect for relaxing. The staff was friendly and attentive, making us feel welcome from the moment we arrived. We also appreciated the free toiletries and flat-screen TV in the room. The dining options were great, with a restaurant offering a delicious continental breakfast and a bar/lounge area serving snacks. The hotel also had free Wi-Fi, on-site car park, and 24-hour reception for added convenience.

We highly recommend this hotel to our family and friends. The location, service, and facilities were all exceptional.

The hotel was in a great location, close to all the action. the complimentary breakfast was filling and offered a variety of items. the free parking was convenient and a nice bonus.

The staff could have been more attentive and welcoming. It took a few minutes to be acknowledged at the front desk and we were left waiting at the top floor for a drink with no staff around.

We stayed at a hotel near the main plaza, which was convenient to visit museums and cultural sights. Our clean room had a great shower, and there was complimentary bottled water available. Breakfast had fresh fruit, pastry, coffee, and juice. The friendly staff swiftly solved our problems.

One of the two plastic water bottles provided in the room wasn't enough for us, and there was nowhere to get additional drinking water.

Great location, friendly staff, modern interior, big bed, complimentary water, excellent shower.

Nothing for me.

Spent Christmas here and it was awesome! Fresh fruit, danish, coffee and juice were served every morning. A friendly staff available to help you at any moment. The location is great, easy to walk to most of the cultural sights. We really enjoyed the secure parking off the street, it was very convenient.

It was tricky finding the place at first, due to the complex one-way street system. Be prepared to struggle with that.